OE4

Last year, MNsure, Minnesota's technically (and actuarially) troubled ACA exchange enrolled "several hundred" people in Qualified Health Plans (QHPs) in the first day, and exactly 6,864 people in the first 17 days...which breaks out to an average of 404 per day for the first couple of weeks.

This year, just as I estimated last night, MNsure has already enrolled over 10,000 people...in just the first 2 days of operation:

With improvements at the call center and on the website, MNsure has enrolled a record number of Minnesotans in coverage, O’Toole said.

“We’ve helped more Minnesotans than we have in any two day period in our history,” she said. “We’ve now enrolled more than 10,000 Minnesotans. That’s a benchmark that we didn’t hit until after Thanksgiving last year.”

Last week, ahead of the launch of the 2017 Open Enrollment Period, I took a look at what's new over at HealthCare.Gov this year. For the most part I was pretty impressed; they've made it more mobile-friendly, added refinements and changed the plan filtering interface so that it's consistent across both desktop, laptop and mobile devices.

The actual enrollment process itself also appears to be running smooth as silk; here's a comment from just this morning:

However, there are still a few user interface glitches which need to be addressed, at least on the "Window Shopping" tool. Here's two of them (three, really, although two are the same problem for different functions):

Problem #1. The "Household Member" Glitch:

Modern Healthcare has an OE4 Launch roundup of sorts; most of the data is stuff I've already written about, and there isn't much in the way of hard enrollment data, but in general it sounds like things are off to a pretty promising start. First they note the 150,000 submitted applications on Tuesday which I wrote about earlier today; after that:

Open enrollment so far “has been going really well,” said Ambar Calvillo, national director of field and partner engagement at Enroll America, a D.C.-based not-for-profit group that helps people sign up for coverage. Calvillo said the group, which works with enrollment assistors across the nation, hasn't seen any major obstacles. Before open enrollment, exchange shoppers scheduled more than 5,400 appointments for in-person enrollment assistance through Enroll America's Get Covered Connector tool, up 80% over last year. 

...State-run exchanges in California, Colorado, Idaho and Massachusetts reported no problems on the first day of enrollment.

Hmmm...OK, yesterday the HHS Dept. reported 60,000 applications submitted in the first 6 hours of Open Enrollment, a 50% increase over last year. Today, they report:

Day 1 of Open Enrollment → 150K apps submitted thru @HealthCareGov. More than day 1 last year. Today, tens of thousands are submitting apps.

— HHS Media (@HHSMedia) November 2, 2016

Again, here's how it compares with the previous two years:

Remember three years ago when HealthCare.Gov launched with all sorts of horrible technical problems, and many people were speculating that at least some of the tech issues may have been the result of deliberate, malicious attacks (hacking, DDoS attacks, etc) by those opposed to either President Obama, the ACA or both?

Well, that turned out to be mostly hooey; while I'm sure there were some attempts at messing with the system, the technical problems were for the most part good old fashioned unintentional screw-ups by either the vendors, the HHS management or a combination of both. The Obama administration quickly brought in the Code Red crash team to fix the problems, and for the most part the federal exchange started working pretty well. Further improvements the past few years have completely transformed it into a pretty quick, easy, seamless experience for most people, to the point that it's now literally operating 100,000 times better than when the website first launched.

***COUNTDOWN TO OPEN ENROLLMENT ***

More Than 70 Percent of Consumers Can Find Marketplace Plans for Less than $75 Per Month

With Start of Window Shopping, Americans Can Now Check Out Options for 2017 Coverage

With window shopping beginning today, Health Insurance Marketplace consumers can now visit HealthCare.gov to check out their options for 2017 coverage in advance of the start of Open Enrollment on November 1. A new report released today shows that 72 percent of Marketplace consumers in states using HealthCare.gov will be able to find plans with a premium of less than $75 per month and 77 percent will be able to find plans with premiums below $100, taking into account financial assistance. The report also shows that consumers will have options, with an average of 30 health insurance plans to choose from.

I wrote the following almost exactly 1 year ago, regarding news that the total number/variety of plans available via HC.gov was dropping from the previous year:

While this sounds negative overall, in some ways it actually could be good news. For instance, the Massachusetts exchange deliberately cut down on the number of plans available:

Consumers can expect at least two big changes this fall when they go shopping for their 2016 health insurance through the Massachusetts Health Connector: significantly fewer choices, and a new mechanism to find out which care networks include their doctors.

The Connector staff told the agency’s governing board Thursday that the number of plans offered next year will be no more than 81, down from the current 126.

The board had agreed in March that the Connector needed to simplify its offerings. The differences among the plans were described as too small to justify the confusion caused by so many options.

Unfortunately, due to an ongoing side project of mine, I haven't had a chance to write up a full analysis/projection for OE4 as I usually do around this time.

However, I've been informed that the HHS Dept. plans on issuing their 2017 Open Enrollment projections in the near future, so I'm throwing this out there quickly:

I expect somewhere between 13.5 - 14.0 million people are likely to select QHPs via the ACA exchanges during the 2017 Open Enrollment Period (which runs from 11/01/16 - 1/31/17).

As always, it's important to remember that QHP selections are not the same as effectuated policies...there's usually around 10% or so of enrollees who never bother paying their first premium and thus are never actually enrolled, and of course there's attrition after that as people drop their policies after 1, 2, 3 months or more for various reasons (many replaced by new enrollees via SEPs and so forth).

UPDATE: Oh for heaven's sake. Turns out HHS is projecting 13.8 million...but no one will ever believe that my own expectations were around the same range because they announced it half an hour ago and I didn't notice.

(sigh) OK, believe me or don't. So be it.

OK, this is earlier than I expected...Your Health Idaho has decided to be first out of the gate with official 2017 ACA Exchange Window Shopping: 

October 1, 2016

Preview Health and Dental Plans on Your Health Idaho

BOISE, Idaho – Starting today, Idahoans can get a preview on YourHealthIdaho.org of the 225 different health and dental insurance plans being offered on the exchange in 2017.

“Before open enrollment begins on November 1, Idahoans can preview and compare different health and dental insurance plans to figure out which one best meets their needs,” said Pat Kelly, executive director of Your Health Idaho. “There are not only more plans being offered this year than ever before, but customers can see the size of the plan’s network to get a full perspective on the choices available to them.”

Prior to the 2017 open enrollment period, health insurance carriers will reach out to their customers to inform them of any changes to their current plan, including differences in rates and deductibles.

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